Travel Alerts

March 18, 2020

Dear Traveler,

The 2019 Novel Coronavirus* (COVID-19, “Coronavirus”) is a known and rapidly evolving epidemic that is affecting travel worldwide, with continued spread and impacts expected.

In addition to prior travel restrictions relating to the virus, President Trump on March 11 signed a proclamation that restricts travel to the United States from foreign nationals who have recently been in certain European countries. This does not apply to U.S. citizens or legal permanent residents.

As of January 21, 2020, the Coronavirus became a known event and was recognized as an epidemic as of February 3, 2020. As such, the Coronavirus outbreak is considered a foreseeable event under any plans purchased on or after January 21, 2020. Similar to other insurance policies, only unforeseeable events are insured under travel insurance policies.

We are committed to assisting our policyholders who may need help navigating the impact of this epidemic on upcoming travel plans or while they are traveling.

To help you better understand your policy, below are some helpful Questions and Answers that may address your concerns prior to your trip. We are monitoring this situation and will provide applicable updates to our website at www.RoamRight.com. If you need any additional guidance please contact us at 1-800-699-3845.

Does my Policy cover trip cancellation or interruption because of fear of travel due to the Coronavirus?

Like most travel insurance policies available, concern or fear of travel is not a covered event under our travel insurance policies.

Does my Policy cover trip cancellation or interruption because the Policyholder's intended destination has reported incidents of COVID 19 or any other Pandemic? (Policyholder is defined in your Policy)

Trip cancellation or interruption benefits are not available when the intended destination has reported incidents of COVID 19 or any other Pandemic. A full list of unforeseen covered reasons for trip cancellation and trip interruption, along with general exclusions, is found in your policy document. We encourage you to file a claim that will be assessed in accordance with the facts of each case, your individual circumstances and the Policy language.

Does my Policy cover trip cancellation or interruption because the Policyholder's intended destination is the subject of a CDC Travel Warning?

Trip cancellation or interruption benefits are not available because the intended destination is the subject of a CDC Travel Warning. A full list of unforeseen covered reasons for trip cancellation and trip interruption, along with general exclusions, is found in your policy document. We encourage you to file a claim that will be assessed in accordance with the facts of each case, your individual circumstances and the Policy language.

Does my Policy cover expenses if the Policyholder is physically quarantined while travelling, whether there is an operable foreseeability date triggering or precluding said coverage?

If the Policy was purchased on or before January 21, 2020, Trip cancellation or Trip interruption benefits may be available to cover expenses if the Policyholder is physically quarantined while traveling.

Does my Policy provide medical coverage if the Policyholder contract the virus while traveling, including whether there is an operable foreseeability date triggering or precluding said coverage?

Emergency Medical Treatment benefits may be available under the Policy if the Policyholder contracts the virus while traveling regardless of the date of travel. Additionally, Emergency Medical Evacuation benefits may be available if it is determined that transportation to a higher level of care is necessary as a result of contracting the virus while traveling.

*For more information on COVID-19, please visit the World Health Organization’s website at https://www.who.int/emergencies/diseases/novel-coronavirus-2019, or the CDC’s website at https://wwwnc.cdc.gov/travel/notices/alert/novel-coronavirus-china, or consult your medical professional.

;